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The Four Most Underrated Duties in Facility Management

facility management

The daily “unsung” job responsibilities in the facility management world are some of the most critical, so let’s shed some light on the top four.


Today, we’re dedicating a bit of time to some of the more “underrated” or “overlooked” aspects of a facility manager’s job—things that desperately need to be done, but often go unnoticed. Here are our top four:


Parking Lot Management

So much emphasis and attention are placed on the functioning of your building that many tenants don’t even consider the enormous responsibility of curating and maintaining parking spaces.


And yet, facility managers are those responsible for ensuring that lots are free of potholes, adequately painted and labeled, and routinely resurfaced to prevent damage to your vehicle. These tasks—taken concurrently with usage by a fleet of tenant vehicles—can be a logistical nightmare, but FM’s consistently find ways to make it work.


Building Compliance

There’s a litany of safety codes required by various agencies simply to keep your building open for business. Facility managers must not only know these codes, but frequently review your spaces to ensure requirements are being met.


Compounding this work is the specific legalese of different industries—for instance, if your office manufactures food products or works with certain chemicals—which can evolve year to year. For some organizations, compliance is a full-time job in and of itself.


Coordinating Contractor Work

When work does need to be done on a building—whether scheduled or emergent—it’s the building manager that coordinates the hiring of a contractor. Such work may include reviewing options, negotiating price, and overseeing the project from start to finish. Additionally, facility managers work with these third parties to (when possible) schedule tasks for a time that’s least disruptive to your organization’s work. If you’re frequently seeing problems solved between the closing bell and when you arrive in the morning, you have your FM to thanks.


Budget Development & Allocation

You might not know it, but your facility manager is most likely responsible for developing the annual, quarterly, or monthly budget for your building.


Because so much goes into keeping these spaces clean, comfortable, and useable, this work can represent a sizable undertaking. Such budgets must account for day-to-day operations, routine maintenance, potential repairs, and potentially even building renovation/system replacement.


But, as mentioned in a previous post, virtually all aspects of facility management can become “underrated” in the event that a building is functioning smoothly. We call this phenomenon “the invisible office,” and it occurs when all aspects of comfort and productivity are so well engineered that tenants don’t even notice them. Of course, there’s a natural irony in this; the best facility managers draw the least attention to themselves.

Have we missed anything big about day-to-day facility management? Let us know on Facebook or Twitter!

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