Posts

How the “Internet of Things” is Changing Facility Management

Excellent insight from our CEO/Co-Founder Eric Graham, originally posted in Automated Buildings:

 Our most reliable source of information around facilities is the occupants themselves

Managing buildings today is getting increasingly complex. With space at a premium, increased utility costs, and higher occupant expectations, facility managers are under pressure to manage buildings more efficiently than ever before. With the rise in device connectivity and consumer-facing feedback applications like Waze, Yelp, Foursquare, Facebook, Google+, and Glass Door, occupants expect to be more involved in the way their buildings are run.  Now accustomed to instantaneous feedback, they want to know that their reports are being addressed in real-time. Read more

What Happens When a University Gives its Members the Power to Report Issues from their Phones?

 

CrowdComfort launched at the Massachusetts College of Art and Design (MassArt) on September 1st, coordinating with the start of the new school year. MassArt, a member of the Colleges of the Fenway, is the nation’s first and only publicly funded freestanding college of art and design with over 2,000 students enrolled in undergraduate, graduate and continuing education courses. MassArt administrators are always looking for new and innovative ways to improve service levels, lower operational costs, and creatively engage the students and faculty.

 

What happens when a university gives all staff, faculty, and students the power to report maintenance issues directly from their smartphones?

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