A Personalized Touch

Smarter facility management starts with having the right data points.


Today’s world is one in which watches count steps, phones track traffic, and lights automatically dim or brighten upon our arrival home. Unsurprisingly, this “Internet of Things” is redefining the way that people live—streamlining everyday actions for greater efficiency, improved health, and financial savings. Read more

Woman vs. Machine

Beautiful young adult lawyer business woman professional in a suit at the courthouse

Sometimes, there’s no substitute for the things that make us human.


Each day, we fall further and further behind our machine counterparts in a wide spectrum of skills. We’ll almost certainly never catch up in math, information retention, or data processing speed. And, while we’re creating new categories of jobs as a result of technology, there’s still no getting around one simple fact: machines are replacing human labor at a faster rate than we ever anticipated.


Luckily, the growing irrelevance of our left brain is only creating more opportunities for our right brain to thrive.


In fact, according to a July 2015 Fortune article, we’re still lightyears ahead of computers in a number of skills crucial to success in the workplace—including items such as empathy, storytelling, and social collaboration. What’s more, we’re increasingly finding that women tend to excel in these arenas:

“On average, women are better at many of these increasingly valuable skills than men are. Overall, they reliably score higher on tests of empathy and social sensitivity than men do. Since research shows that the best-performing groups tend to be those whose members are best at those skills, it follows that groups with a higher proportion of women tend to do better. In fact, some research shows that groups consisting entirely of women are more effective than groups that include even one man.” –Geoff Colvin, 2015

Read more

How the Changing Work Environment is Affecting Facility Management

T-Mobile’s !Creation Center

              T-Mobile’s !Creation Center


The work environment as we know it is changing by the day. The disappearance of isolated cubicles and the “lone wolf” mentality of the 80’s are ushering in a new office environment with fewer partitions, open collaboration areas, and engagement with employees to drive productivity while reducing costs. Read more

The Five Myths of Facility Management Software

Untitled design(3)Given that facilities management is such a rapidly changing industry, it’s no surprise that there are a lot of misconceptions out there. In the spirit of clearing some of these up, we’ve put together a list of the 5 most common myths about facility management software that we’ve come across—along with explanations for why they are more fiction than fact. Read more

The Changing Face of the Workplace: A Move to Human-Centered Tools

Untitled design(2)Millennials will make up 50% of the work place in 5 years and 75% in ten years. Unlike previous generations, these digital natives are not satisfied with traditional corporate structure or rules.


According to a recent Deloitte report, millennials are searching for companies that foster innovative thinking, nurture emerging leaders, foster innovative thinking and let them make a positive impact on the world.


Now, that’s all well and good – but what does it mean? Read more

How to Deliver a Better Service Management User Experience


CIOs put the Internet of Things in perspective

“I believe the biggest opportunities lie in the ability to collect, process and respond to data streams in real-time.” We couldn’t agree more. Three IT executives share their thoughts about the future of the Internet of Things (IoT) in this great article from CIO.com.

It’s hot out and you’re probably freezing at your desk

We’ve all experienced this - we finally get a breath of summer and (wham!) the office thermostat keeps us in sweaters. The war of the office thermostat may be a long running joke among facility managers, but there’s a really simple solution: ask the occupants. By giving building occupants an easy way to voice their comfort levels, facility managers can adjust thermostats, find hot/cold spots and save on energy costs. Ellen O’Leary’s recent piece in the Boston Globe covers this very topic. 



Our 5 (other) favorite mobile apps that use crowdsourcing to increase efficiency

waze snapshot

One of the most exciting trends in mobile technology is based off a pretty simple concept: when people use their smartphones to report stuff about their surrounding environment, everyone benefits.

In CrowdComfort’s case, facility managers access aggregated maintenance and productivity reports from building occupants to reduce wasted time, lower costs, and improve service levels.

We’re calling this concept the “Human Sensor Network”—and while we’re giving ourselves a pat on the back for coming up with such a futuristic sounding way to describe what our application does, we’re by no means the only ones who are leveraging the power of crowdsourcing to make things more efficient.

So, without further ado, we present to you our top 5 (other) favorite mobile apps that use the power of the Human Sensor Network to make people’s lives just a little bit easier:



Waze uses the phone’s GPS, signal and user input to gather real-time data about traffic jams, accidents and speed traps, all publicly accessible on a map. It’s the Human Sensor Network on wheels, and it’s a lot of fun to use. Just don’t get caught uploading data to Waze while driving! Read more

CrowdComfort Co-Founder & CEO speaking at Babson Energy Conference today

If you’re in the Boston area, head over to the Babson College Energy and Environmental Conference - among the day’s speakers will be CrowdComfort Co-Founder & CEO Eric Graham. Along with industry game-changers from EnerNoc, FirstFuel and National Grid, Eric will be hosting a panel titled “The Future of Energy Demand Side Innovation,” which will explore the ways that new technology such as mobile phones and Saas platforms are revolutionizing the way buildings are managed. Sound familiar? See you there!

babson lightbulb