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Care for Critiques with your CMS

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CMS, or “content management systems,” are the industry standard in digital property management. The tools that CMS provide for users improves organization, responsiveness, and overall maintenance of properties.  So for you building managers, ask yourselves this: what makes for a good CMS?

 

What are the attributes that make for a good system to manage my building? There is a lot to consider, but the overarching theme when it comes to having a strong CMS is this: easy and mobile are the two most winning components. Let’s get right into it then. Read more

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Commutes gone? Welcome to the “Oculus Office”

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Fifty years ago, business was done almost exclusively via face-to-face meetings (supplemented by landlines and the postal service). Today, we harness the ability to send massive amounts of information across the globe within seconds. And, tomorrow, we’ll be more likely to sit at virtual conference tables than real ones. We are a society that may be headed into an era of the “Oculus Office.” Read more

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“Social Management” in Facilities Management: The relevance of Social Media

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Social Media is a digital phenomenon that has come a long way since it was invented in college dorm rooms, and other places, far from the corporate structures that house them today. What started as a way to create social networks, has evolved into a multi-faceted beast: a tool for enterprise, networking, and connectivity, all on a mobile device.   The explosion of social media is still, well, an explosion. The numbers at the Pew Institute don’t lie:

 

  • Nearly two-thirds of American adults (65%) use social networking sites, up from 7% when Pew Research Center began systematically tracking social media usage in 2005.
  • 71% of online adults use Facebook
  • 23% of online adults use Twitter
  • 26% use Instagram
  • 28% use Pinterest
  • 28% use LinkedIn


Read more

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Big Data, Big Results




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Regardless of your industry, it’s virtually impossible you haven’t heard someone throw out the phrase “big data” over the past few years. But, truth be told, it’s not the size of the data that really makes a difference—rather, it’s the quality of the analytics. Kristian J. Hammond of Harvard Business Review had this to say:

 

“…what you want and what you need is to turn that data into a story. A story explains the data rather than just exposing it or displaying it. A narrative that gives you context to today’s numbers by exploring the trends and comparisons that you need in order to make sense of it all.” Read more

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“App Power” makes for an “App Planet

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Welcome to the “Age of the App.”

 

You probably have friends, family, and colleagues —who everyday — introduce you to another app for your smartphone, tablet, or computer. Apps can be found any, and everywhere, all with the sole purpose of making your life a little easier.

 

The good folks over at Statista found an immense amount of data on mobile apps, and even higher numbers on human interaction with these apps. Read more

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Praise or Hate it, Facilites can be Rated

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It seems that virtually everything in our lives has become rated. We select which restaurants to eat at based on customer reviews, we choose hotels by reading about guest experiences, and we purchase presents after hearing others describe usefulness and longevity of the object. A recent survey even revealed that some 90% of customer purchase decisions are influenced by online reviews!

 

In fairness, the reason it’s so hard to get away from ratings is that they’re incredibly useful (when applied well)—a quick, easy way of collectively understanding the pros and cons for any given decision. So, while designing our mobile-first facility management app, we wanted to make sure facility managers knew how those around them were perceiving different issues. To this effect, we designed a system that keeps reports available for all in a building to interact with, from the time they’re filed until a facility manager decides the issue has been resolved. Doing so has two big advantages: Read more