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6 Workplace Leader Actions to Advance Productivity

Productivity

Business leaders know, and research validates, that workplace conditions influence employee performance and engagement, and ultimately company productivity.

 

A safe, comfortable, and healthy working environment, in addition to social dialogue and technology, will advance productivity. This sounds pretty common sense, but the above conditions rely on six actions: Read more

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The Wall Street Journal and Office Thermostat Wars

Wall Street Journal

Illustration by: JASON SCHNEIDER

 

The office thermostat wars are very much real. These conflicts can cause stress, headaches, along with company-wide discomfort. The Wall Street Journal’s Sue Shellenberger decided to outline this problem and provide the most tech-savvy solutions.

 

Janice from accounting is freezing. Ever since she clocked in at 9 a.m her mind drifted away from her workflow. The office seemed to get colder and colder. After an hour of braving the infinite chill with nothing but a cashmere sweater, Janice knew what to do: go directly into battle. She headed for the office thermostat.  Read more

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Connected Management and Operations for the Future

By Eric Graham — CEO; @begraham43

I never miss an opportunity to quote Ferris Bueller: “Life moves pretty fast. If you don't stop and look around once in a while, you could miss it.” – Ferris Beuller 


This quote could not be truer today when it comes to technology.


The most salient example comes from my own life: My dad was an architect who ran a successful architectural firm for over 50 years. He designed and built some of the most elegant structures I’ve ever seen. He had a gift for space, form, and function. My youth was filled with visits to wood, concrete and steel forms where site after site I watched him direct the various teams building each amazing structure.


These pleasant memories and experiences also helped me shape the idea for the company I lead today- @CrowdComfort. My dad was in complete creative control of the structures that he had drafted by hand into large paper masterpieces. True creative marvels emerged from those blank pages. He maintained his approach to the craft until the day he died. However CAD and similar software eventually became the standard. Things changed.
Read more

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Operational Ju-Jitsu: Actionable data through Crowdsourcing

Operational Ju-Jitsu

Operational Ju-Jitsu allows you to leverage crowdsourcing to provide advanced insights and data, which provide unique advantages.

 

By: Eric Graham – CEO; @begraham43

Crowdsourcing is not a fad. It’s a proven method of data collection and analytics that taps into the wisdom of the crowd. Even so, many operations managers and other professionals do not consider crowdsourcing as leading the list of reliable solutions to challenges. This may be because many operators of large buildings, enterprise campuses, or real estate holdings lack the so-called “crowdsourcing gene.”

Another possible reason for their reticence is the sense that, in sharing and eliciting feedback openly from everyone, the workplace becomes an asylum that is being run by the inmates.

Research has proven time and again that the crowd is smarter and more powerful than any one individual and that it consistently delivers create, highly effective solutions to all manner of problems. Read more

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Why The Human-Embedded IoT is the Future of Facility Management

IoT

The IoT is a powerful industry that will (and currently) advance tech into a new era. An even more advanced IoT will be the future of Facility Management.

 

The Internet of Things (IoT) is drastically changing how people consume goods and services. One tap of a finger on their smartphone and people can get a ride, order a bite to eat, purchase tickets to a sporting event, schedule a meeting, and post on social media within minutes. Consumer-facing apps like Waze, Grubhub, and Uber have exploded into the lives of Americans because of the easy-to-use, intuitive features. They are the paragon of the ever-expanding self-service economy, where internet apps produce instantaneous fulfillment for the end-user.

 

As with all things however, the current IoT is lacking a highly critical piece of data to leverage on: people. The infinitely unique preferences of people offer powerful points of feedback that should be in the hands of decision makers, and has a variety of applications. One of these applications that could benefit highly from this human-embedded IoT is facility management. Read more

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The Next 100 Years: Technology Predictions

technology

When predicting technology within the next century, one can easily identify future tech based on current trends. However, some of these “future technologies” may already exist today. 

 

In every technology prediction, there are a few no brainers.

 

We know, for example, that military funding will continue unabated so it’s logical to predict that more advanced weapons will be developed. Space-based technology will expand. And new military bases will be located on our moon, distant planets, or orbiting “Battle Stars” (that’s for you Star Wars fans!)  Read more

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Internal Advocates: Why they’re the Future of Tech

internal advocates

 

Internal Advocates: a company’s best customers, the ones that tell all their friends to use your product are the future of business. Here’s why:

People need some necessity, or incentivization to buy and consume products. If a service or item doesn’t address a need, then it needs to provide a delight experience of some sort. If a company masters the process, then they will reap a great reward: internal advocates. These are customers that tell all of their friends and family to use your product/service on their own accord. These are the customers that will change enterprise in the tech world for a myriad of reasons:

You can share from anywhere — How easy is it for someone to send you a video on social media? Or give you a restaurant recommendation through an “instant enterprise” app, like Yelp or FourSquare? Contemporary society has become one where content and services can be sent from person to person in seconds. In a world that is saturated with tech services, how will yours become “sharable?” Queue in the Internal Advocates. When you have a following or a group of people who love your product, you can imagine the outreach can be immense when combined with instantaneous sharing features. You have viral-like advertising, and you don’t have to pay a cent to do it.

Customers become “hobbyists” —

Waze is the paragon example of building a strong community of internal advocates. They have thousands of volunteers that update their maps, giving their platform extremely powerful data. That is because these people love the features of the tech, and can do things to make it even better. Waze gets production from people who aren’t even on the payroll. This applies to Reddit as well: you have users that monitor, organize, and evaluate sub-communities on their platform because they truly enjoy the information sharing capabilities of the Reddit platform. These people are also paid $0.00, as the user moderators, or “mods,” volunteer.

The most powerful mutually beneficial relationships —

Ultimately, internal advocates build an extremely positive relationship with the technology/companies they are using. Since they trust you to give them an intuitive tool or service, they provide legitimate feedback on how to advance your services and advance your business as a whole.

A company’s customers become data points and don’t have to second-guess what works, and what needs to be built, as mysteries about product usage vanish. A system of interaction is created,where you have all the information needed to provide an awesome service and your customers have their needs met to the point where you’re recommended by them constantly.

You need a fanbase to become a rockstar. Time to build a following.

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These 3 Companies Leverage Tech in the Right Ways

Tech Companies that Leverage Modern Technology

We live in a tech world, and there is a difference between having technology, and properly leveraging it in the most effective ways.

 

We’re inspired by lofty goals and ambitious undertakings. After all, when people take on problems bigger than themselves, they propel all of us—as a species—forward. For these reasons, we’ve been contemplating the organizations which are making the biggest impact on today’s world, and which we’d bet on for tomorrow’s.

 

Our top three are as follows: Read more

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Human Sensor Networks need a Human Sensor Platform

human sensor net

 

Happy New Year, and welcome to 2016: The Year of the Human Sensor Network. 

 

The Human Sensor Network is a concept that we at CrowdComfort are passionate to explore. Imagine a world where buildings, and other spaces we occupy, become immediate conduits to capture the most powerful data on Earth: Human Sensory Experiences.

 

By building a network of “human sensors,” we can capture these experiences. With this data, people can directly influence occupant experience, and continue to make buildings better. We have discussed the ways to improve a human sensor, and how to improve the overall Human Sensor Network, but we need a medium to facilitate it; a processed way to input the experiences people have. 

 

So in order to build a viable Human Sensor Network, let’s highlight the features that the necessary platform would need in order to fully capture sensory experiences:  Read more

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The Merits of Facility-Wide Communication Platforms

Composition of communication related images

 

We’re generally optimists…there’s a ton of exciting stuff going on in technology, and even more advancements on the horizon.

 

But, for as incredible of a world as we live in, facilities still face a number of threats (both internal and external). No matter how far we’ve come, we still need to prepare for events such as fires, tornadoes, floods, earthquakes, and (sadly) even armed intruders.

 

History has shown that risks like these are most effectively mitigated when:

 

  • Dangers are identified and understood well in advance
  • Contingency plans are in place (such as clearly marked exit paths, routinely practiced fire drills, etc.)
  • All affected personnel are aware of the issue at hand, thus allowing them to make informed decisions

 

Recently, we’ve been giving more thought to this last step, as communication is a powerful tool in improving welfare, and mitigating risk. Read more