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CrowdComfort’s “Need to Read” Before 2016



2016 is right around the corner. 


Our team here at CrowdComfort has hit some large milestones throughout 2015. These are instances of growth and improvement in all categories; one of those categories being thought leadership. Below is a list of all of CrowdComfort’s “must reads” before 2015 is over.  Read more


Crowdsourcing: Expect these changes in 2016




As we end 2015, there’s tremendous momentum behind crowdsourcing, with some of the world’s most innovative products choosing platforms like Kickstarter and Indiegogo as their launching pad. And, with crowdsourcing projected to outpace traditional venture capital in 2016, there’s no reason to believe this might change anytime soon.


But, like all things, we still expect crowdsourcing (including—and especially—crowdfunding) to continue its evolution over the year ahead. A few glances at how these changes might look are as follows: Read more

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Improving The Human Sensor




In the past few months, we’ve dug pretty deeply into the current value (and importance) of “The Human Sensor Network™.” But, as the year comes to an end and we set our sights for 2016, there’s still plenty of reasons to believe that The Human Sensor has room to grow.


Now, for clarity, we’re not talking about “improving” human beings. Instead, we’re simply considering ways in which emerging technology might create a more seamless approach to understanding what tenants want and need from their facility. Below is our “wish list” for 2016 on how to improve the input from a Human Sensor:

Read more

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What Machines Miss, and more on the Human Sensor



Anyone following our blog can attest to the fact that we’re big on technology (almost to the point of obsession). As such, it may come as a surprise to readers that—in the most important aspects of facility management—we’re even bigger proponents of people.


The simple truth is that machines aren’t yet capable of dynamically managing the full spectrum of human needs. Even the most sophisticated of technology still offers the promise of only surface-level interaction with tenants, and still contains no means of truly empathizing with human responses or offering creative solutions. For these reasons—and many more—we still see technology’s role as that of a facilitator, not a leader.


This leads us, as it has in previous posts, to consider “The Human Sensor Network™” as the true foundation for making a building’s everyday decisions. Wielded correctly, this framework allows facility managers to accumulate real feedback from those affected and fill in the “sense” gaps that machines leave behind.


As a few examples:


  • Preferred settings for an office’s temperature can vary from season to season, as clothing tends to change based on weather. So, while a mechanical sensor may want to keep heat set to 74 degrees regardless of month (thus ignoring those garbed in winter sweaters or summer shorts), your office’s Human Sensor Network can offer unique insights based on the daily variance of Mother Nature’s mood.


  • If your normally fragrant office is under siege by an ill-advised burning of popcorn in the break room, it’s unlikely the building’s mechanical sensors would care (or even notice). However, the human sensors in your building will likely opt for some open windows and perhaps a brief “max power” session from the building’s fans to help clear out the offending smell.


  • If there’s construction across the street, the accompanying din may be distracting for office workers as they take on already mentally exhausting tasks. By discussing the problem with coworkers, it may be possible to land on a consensus for some white noise (such as classical music).


All of the above scenarios boil down to two of the most critical part of a human sensor network: 1.) All human sensors understand their ability to sense the environment 2.) All human sensors can instinctively and emotionally evaluate their surroundings. 


These examples, of course, only scrape the tip of the Human Sensor Network’s possibilities…there’s an infinite number of insights to be gained from meaningful communication with tenants. And, if designed properly, the framework for your building’s network can even foster collaboration and a better sense of community, as people feel themselves heard and see subsequent results.


As we said before, machines are to assist in productivity; Machines obey, and people lead. Ultimately, people are the most powerful force on the earth. Why wouldn’t you want that to be your source of data? 


Make sure you keep following the discussion on the exciting concepts behind the Human Sensor Network!

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The Attributes of a Human Sensor

painting of high-tech technology


The Human Sensor Network™ is a powerful tool. It allows the experiential content from a human being’s day-to-day to be quantifiable; data that betters human experiences, because it understands what human beings were doing before. At CrowdComfort, we believe the human sensor is key in bettering buildings, and bettering technology. 


“Human Sensing” is a concept that is extremely fresh in the minds of innovators, but has the potential to advance technologies like never before. For example, this study done by Irene Gengler published by the Sensory Testing Service, highlights the benefits that human sensing can provide businesses. 


“Human measurements are variable, but can be made more reliable if appropriate methods and procedures are used. As with any testing, resources are needed for good measurements. Sensory data can facilitate good decisions on a variety of issues, and the improvement in the quality of the information collected will have long-term value for product decisions.” 


So a Human Sensor Network has the aforementioned potential, and there are a lot of skills required in establishing a strong network. However, we first have to look at the attributes of the most important part of a Human Sensor Network: 

The people. 
Read more

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The Human Sensor versus the Facility Manager

Businessman with rimmed glasses looking at computer.


We here at CrowdComfort talk a lot about the human sensor, or the general concept that people are the best evaluators of a facility’s working conditions. What about the evaluation of the people behind the buildings? The human sensor also acts as the exemplar evaluator of facility managers. In a previous post, we outlined how the facilities themselves can be “rated” through tools like Yelp and Foursquare. So, what attributes can the “human sensor” evaluate on the building managers themselves?


If you need a reference on the skills and qualifications, look no further than here, as the abilities of a facility manager are the backbone of how they can receive criticism from human sensors.


Let’s dive in then.

Read more

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Crowdsourcing: A Billion Dollar Juggernaut

Human Resources Business Concept


More and more, these days, we’re learning the true power of “the crowd.” Take Kickstarter, for instance, where more than 10 million people have raised in excess of $2.1 billion dollars while funding everything from drones to gourmet marshmallows. And, believe it or not, some are even projecting that crowdfunding will raise more money than venture capital in 2016. Read more


CrowdSourcing Carries Careful Accuracy

Human Resources Business Concept


We love crowdsourcing. It is a way to quantify, and analyze the real-time behaviors of human beings, since they are the data point. Crowdsourcing is one part of what we call “the human sensor” or the concept that people are the best source for improving the conditions around them. People knowing what people want, makes sense right? Which is why crowdsourcing is a massive part of the human sensor.


Crowdsourcing is already a massive trend. These numbers presented by eYeka give a proper highlight to the potential and influence the practice of crowdsourcing already has: 

  • 85% of the 2014 Best Global Brands have used crowdsourcing in the last 10 years.
  • The Best Global Brands are three times more likely to use crowdsourcing platforms than websites and social media for their crowdsourcing efforts.
  • Fast Moving Consumer Goods (FMCG) companies increased investment by 48% in 2014 compared to 2013.

So crowdsourcing is a practice that can eclipse into any industry, but we need to ask ourselves this: how accurate is crowdsourcing? Do the numbers actually give us a true sense of the human behaviors behind them? Let’s dive in and find out.  
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