CrowdSourcing Carries Careful Accuracy

Human Resources Business Concept


We love crowdsourcing. It is a way to quantify, and analyze the real-time behaviors of human beings, since they are the data point. Crowdsourcing is one part of what we call “the human sensor” or the concept that people are the best source for improving the conditions around them. People knowing what people want, makes sense right? Which is why crowdsourcing is a massive part of the human sensor.


Crowdsourcing is already a massive trend. These numbers presented by eYeka give a proper highlight to the potential and influence the practice of crowdsourcing already has: 

  • 85% of the 2014 Best Global Brands have used crowdsourcing in the last 10 years.
  • The Best Global Brands are three times more likely to use crowdsourcing platforms than websites and social media for their crowdsourcing efforts.
  • Fast Moving Consumer Goods (FMCG) companies increased investment by 48% in 2014 compared to 2013.

So crowdsourcing is a practice that can eclipse into any industry, but we need to ask ourselves this: how accurate is crowdsourcing? Do the numbers actually give us a true sense of the human behaviors behind them? Let’s dive in and find out.  
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Common Sense to Promote Community Health — at Work



In the immortal words of Eddard Stark, “winter is coming.” And—with it—a whole plethora of sick people tromping about the office, handing out germs as though they were speaking holiday cheer.


According to research by The Society for Human Research Management (SHRM), some 31% of polled employees reported coming to work “all of the time” while not feeling well—and another 35% reported coming “often.” In fact, only 5% of employees reported that they “never” came to work when feeling sick. Read more

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Can you “Hear” the Comfort?



Ease of communication is among the chief reasons we come together in a workplace. After all, modern companies are the sum of many moving parts, and it’s only by openly sharing information that any team’s success can be realized.


And yet, despite the need for fluid communications, the National Institute of Building Sciences notes that “acoustic comfort” is an often unrepresented aspect of office buildings: Read more

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Stagnant Feedback equals Stagnant Thought in Architecture



We have a tremendous admiration for architects—the men and women who literally design comfort, usefulness, and beauty into the buildings we use every day. Their form of creation is raw and tethered only to the constraints of materials, budgets, and their imagination. Good architecture can change everything about a business; bad architecture can do the same. Read more


Safety Speaks: Why Communication is Key for Safe Workspaces



While some might suggest that facility managers should be primarily “behind-the-scenes” (until something breaks), we couldn’t disagree more. In fact, our experience shows that the best facilities are often those which actively encourage dialogue between employees and facility managers. Beyond merely procuring comfortable working conditions, this communication is of paramount importance for maintaining a safe work environment. Read more


Big Data, Big Results



Regardless of your industry, it’s virtually impossible you haven’t heard someone throw out the phrase “big data” over the past few years. But, truth be told, it’s not the size of the data that really makes a difference—rather, it’s the quality of the analytics. Kristian J. Hammond of Harvard Business Review had this to say:


“…what you want and what you need is to turn that data into a story. A story explains the data rather than just exposing it or displaying it. A narrative that gives you context to today’s numbers by exploring the trends and comparisons that you need in order to make sense of it all.” Read more

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Praise or Hate it, Facilites can be Rated

phone manager


It seems that virtually everything in our lives has become rated. We select which restaurants to eat at based on customer reviews, we choose hotels by reading about guest experiences, and we purchase presents after hearing others describe usefulness and longevity of the object. A recent survey even revealed that some 90% of customer purchase decisions are influenced by online reviews!


In fairness, the reason it’s so hard to get away from ratings is that they’re incredibly useful (when applied well)—a quick, easy way of collectively understanding the pros and cons for any given decision. So, while designing our mobile-first facility management app, we wanted to make sure facility managers knew how those around them were perceiving different issues. To this effect, we designed a system that keeps reports available for all in a building to interact with, from the time they’re filed until a facility manager decides the issue has been resolved. Doing so has two big advantages: Read more


Communication as a Key to Team Success


Excellence in communication is pre-emptive to excellence in general. The best organizations utilize all the major tools and techniques in order to properly relay messages and collaborate on ways to improve.


Let’s use Tom Brady and the New England Patriots, or any sports team, as an example: The quarterback, linemen, receivers, tight ends, running backs, and other players rely on verbal and nonverbal cues to execute plays in the middle of gameday action. Then, the coaches and team personnel take up headsets, tablets, and other technologies to provide off-field insight. The entire organization works together to plan, guide, and radically change game strategy to ensure success. Read more