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Episode 5: A Quick Chat with Omar Ramirez on the Experience Economy

In this exciting new episode, Omar Ramirez joins the Real Estate Tech Guys for a conversation on the experience economy. Omar works at one of the fastest growing technology companies and offers his unique insight into what the most challenging pieces have been for transitioning from an FM role to the workplace leadership role.

He notes one of the biggest challenges as the growth from office to office but this is lessened by having a great leadership team to depend on. They are experiencing a big transition in the facilities management world and transitioning to workplace experience, looking at the property and the entire employee lifecycle.

Omar and his team act as advocates rather than enforcers. As Omar phases out of the facilities management team and into the workplace team, he is more people focused with a more diverse background and a more diverse mindset to really encompass the entire lifecycle of people working within a property.

Varying backgrounds on his team allow for better ideas and a more wide range of knowledge. He is an advocate for the employees and their wants and needs. Omar goes in-depth on what today’s employees want and what they truly need to be productive in today’s office setting. His job is to study employees and determine what these people need. He looks at each employee as an individual to ensure each person is catered to within the property and this results in the company as a whole becoming more productive.

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